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My product stopped working, what do i do?

Please send us an email with the following information:

- Ordernumber

- Description of the product and the issue

- Pictures and/or videos always help

How quickly are replacement parts sent out?

We carry replacement parts for almost all of our products. Typically these are sent out within one day.

Do i pay for anything when a product is malfunctioning?

We will cover all costs related to fixing or replacing the product.